Let me bring a fresh perspective to your problems

Providing Strategic Solutions to Financial Services

Using my knowledge and experience, gained across a diverse operating background and over 25 years in financial service, the last 15 years in mortgages. I can help UK organisations navigate through challenges, bringing a fresh perspective to the problem and provide workable strategic solutions.

Strategic

Developing Strategic Solutions

  • Researching and identifying key market opportunities.
  • Developing needs driven products.
  • Creating a target operating model
  • Documenting a full P&L analysis, including funding impact.

Operational

Customer Journey Assessments

  • Reviewing the end-to-end customer journey from enquiry through collections and repossession.
  • Ensuring the customer is at the centre of the operation and the flow is efficient and compliant.

Risk Management​

Credit, Operational and Conduct Risk

  • Balancing risk vs. reward.
  • Developing compliant lending policies, products and criteria to support business growth.

Project Support​

Providing subject matter expertise on key projects

  • Leading due diligence activities for mortgage portfolio purchase.
  • Mortgage servicer contract negotiations and portfolio migration.
  • Business line SME on securitisation rounds etc.

Why Esther Morley?

  • Strong Leadership Skills
  • Strategic Thinker
  • Tireless Work Ethic
  • Logical & Analytical
  • Attention to Detail
  • Operational Executer
Headshot of Esther Morley, Business Management Consultant

With over 25 years in financial services, I have seen the good, the bad and the ugly! Using my knowledge and experience, gained across a diverse operating background. I can help organisations navigate through challenges, bringing a fresh perspective to the problem and provide workable solutions.

How Can I Help You?

  • Provide Strategic Solutions.
  • Deliver the right solution for the customer.
  • Build a culture and environment that is conducive for customers, staff and the bottom line.
  • Support organisations at various stages of their development.